Already An Existing Customer?
Thank you for visiting! Please note that our team only services systems that have been fully onboarded and certified by our deployment specialists. If you are an existing client experiencing an issue, we’re here to help—please fill out the form below, or feel free to reach out directly by calling or texting Pete. We look forward to assisting you with any service needs!
We care about our customers because you’re our friends and neighbors, and we want to ensure everything in your system runs smoothly. Whether through a digital meeting or a video chat, we’re here to connect face-to-face and resolve any issues you’re experiencing.
The good news? Most problems can be solved over the phone. Even better, if you’re on our System Support Agreement, we can often fix issues remotely. With your permission, Pete or one of our technicians can securely connect to your system from our help desk to resolve the problem. We call this remote remediation. If you choose one of our advanced System Support Agreement tiers, your system can even be monitored, allowing us to fix issues before you’re aware of them.
You’re Our First Priority.
We understand that home technology issues can arise, and smart systems occasionally need a little help or an upgrade. We treat every issue with the same care and respect we would in our own homes. Providing excellent customer service is our priority, and it’s one of the key reasons we stand out for customer satisfaction.
Upgrades Are A Cinch.
The smart home industry is still in its toddler stage and new smart processes, apps, and devices are being introduced all of the time. We’re not just an installation and service company. We’re an innovative company as well, always thinking of what our customers want and need. Being innovative means you have to listen to your customers. Customers lay the ground-work for invention. Our ideas come from learning about the new things that the smart home industry hasn’t thought of yet. For instance, if a customer says I want the floor to warm up as soon as my feet touch it, we find a way to make it happen. We’re here to introduce those upgrades to your smart home.
Feel free to reach out to us with any questions or to schedule a consultation.
Office
Visit our office to see our home automation solutions in action.